At FISHMAN HERO SDN BHD 202501058836 (1660242-P), delivery is handled to a single standard; coverage, timing, cost and tracking are all stated below.
1. Delivery Coverage
Two areas are served:
Peninsular Malaysia is covered in all states.
East Malaysia is covered across Sabah & Sarawak.
2. Processing Time
Preparation precedes carriage:
Each order is processed within 1–3 business days; weekends and public holidays are excluded from the count.
On dispatch the Customer receives a confirmation email carrying the tracking information for the parcel.
3. Estimated Delivery Windows
Carriage time follows the destination; no overnight or next-day delivery is offered. The standard windows:
Those windows are estimates; courier operations, seasonal holidays and extreme weather may extend them.
4. Delivery Charges
Two rules apply:
Shipping is free; the standard shipping fee is waived on the Customer’s order.
Bulk and specialised promotional orders may still attract a fee, calculated at checkout on total weight and destination, where applicable.
5. Order Tracking
Tracking is issued automatically:
Once the courier partner takes custody, a tracking number and a direct link are sent by email or SMS.
That link reports the parcel’s progress in real time.
If anything here is unclear, ask us.
📧 Email: fishman_hero@outlook.com
📞 Phone: (+60) 103153989
🏢 Address: BUSINESS CENTRAL BANGUNAN PASAR WILAYAH ARAS 1 KEMBOJA JALAN THAMBY ABDULLAH 75000 MELAKA MELAKA
🌐 Website: https://fishmanhero.store/contact-us/