At FISHMAN HERO SDN BHD 202501058836 (1660242-P), personal information is handled on stated terms; collection, use, disclosure, security, cookies and rights are all covered here.
1. Information Collected
Four categories are collected:
Personal information covers name, email address, phone number, shipping address and billing address.
Payment information covers credit or debit card details and other payment method data; third-party payment gateways process it securely.
Order information covers products purchased, order history and customer preferences.
Website usage data covers IP address, browser type, device information, pages visited and cookies.
2. Purposes of Use
Five purposes account for the whole of it:
Orders are processed and fulfilled effectively.
The Customer is contacted about a purchase, a support enquiry or a promotional update.
The website, the services and the overall customer experience are improved.
Fraud is prevented and the site and its users kept secure.
Legal and regulatory obligations are met.
3. Disclosure
Personal information is never sold or rented; disclosure is limited to the following:
Trusted third parties that help operate the website: hosting, payment processing and shipping partners.
Legal authorities, being law enforcement or regulators, where the law requires it.
Every such partner, each contractually obligated to protect the data to the Company’s standards.
4. Security Measures
Protection is industry-standard:
Measures include SSL encryption, secure servers and regular monitoring.
Every commercially acceptable means is used; no method of transmission over the internet is 100% secure.
5. Cookies
Cookies operate on this site:
Cookies and similar technologies enhance the user experience, track site performance and deliver personalised content.
Browser settings can control or disable them; site functionality may be affected.
6. Customer Rights
Three rights stand at all times:
Access and correction of the personal information held.
Deletion of that information, subject to legal or administrative requirements.
Opting out of marketing emails at any time.